Frequently Asked Questions

Do I have to pay for customs, duties, and taxes on a shipment?

Yes, you are responsible for any additional costs associated with importing your package from CCS. We cannot be held responsible for any costs you may incur.

To avoid these costs, we can email you the software. We recommend that you save your .crg files on a CD-ROM in case you need them in the future.

CCS also has a large network of international distributors. By purchasing through distribution, you can often avoid taxes, brokerage fees, customs, and duties. Click here to see our list of distributors.

Click here to see the full details of our shipping policy.