Frequently Asked Questions

How do I find my customer number?

Your customer number can be found in many places:

  • The first set of digits from your CCS reference number (before hyphen)
  • You can find this number on the:
    • Sticker on the outside of the software cd package
    • Invoice for the software purchase.
    • Postcard maintenance reminders from CCS will list it in red on the mailing label.
    • Email maintenance reminders from CCS will always include it.

What if I don't have a customer number?

  • If you purchased a compiler through a distributor, you were given a P-Number (P123456789)
  • Enter that P-Number in the field below
  • Your customer number will be listed at the top of the Renewals page

*Your country or zip code depends on where you live.

  • If you live within the United States, please enter your postal zip code.
  • If you live outside the United States, please enter the name of the country you live in.