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PIC18F4550 USB Error Code 10 on Vista

 
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nuwavedc



Joined: 06 Feb 2008
Posts: 17

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PIC18F4550 USB Error Code 10 on Vista
PostPosted: Fri Mar 06, 2009 7:46 pm     Reply with quote

Any body have any insight on using the CDC class with CCS CDC code and the pic18f4550 on vista? This is all works great on xp...and after taking two weeks to get it working reliably on XP, now it fails on vista. Tried the ccs suplied inf file for the CDC class, tried the microchip supplied(digitally signed ) inf file.

All I get is "This device cannot start. (Code 10)"


This enumeration was with microchip's digitally signed driver. Vendor and device ids were always matched in the CDC code and inf file. Enumeration results were the same...

Here is my enumeration data:


Code:
---===>Device Information<===---
English product name: "CyberQ "

ConnectionStatus:                 
Current Config Value:              0x00  -> Device Bus Speed: Full
Device Address:                    0x01
Open Pipes:                           0
*!*ERROR:  No open pipes!

          ===>Device Descriptor<===
bLength:                           0x12
bDescriptorType:                   0x01
bcdUSB:                          0x0110
bDeviceClass:                      0x02  -> This is a Communication Device
bDeviceSubClass:                   0x00
bDeviceProtocol:                   0x00
bMaxPacketSize0:                   0x40 = (64) Bytes
idVendor:                        0x04D8idProduct:                       0x000A
bcdDevice:                       0x0100
iManufacturer:                     0x01
     English (United States)  "BBQ"
iProduct:                          0x02
     English (United States)  "CyberQ "
iSerialNumber:                     0x00
bNumConfigurations:                0x01

          ===>Configuration Descriptor<===
bLength:                           0x09
bDescriptorType:                   0x02
wTotalLength:                    0x0043  -> Validated
bNumInterfaces:                    0x02
bConfigurationValue:               0x01
iConfiguration:                    0x00
bmAttributes:                      0xC0  -> Bus Powered
MaxPower:                          0x00 =   0 mA

          ===>Interface Descriptor<===
bLength:                           0x09
bDescriptorType:                   0x04
bInterfaceNumber:                  0x00
bAlternateSetting:                 0x00
bNumEndpoints:                     0x01
bInterfaceClass:                   0x02  -> This is Communications (CDC Control) USB Device Interface Class
bInterfaceSubClass:                0x02
bInterfaceProtocol:                0x01
CAUTION:  This may be an invalid bInterfaceProtocol
iInterface:                        0x00
  -> This is a Communications (CDC Control) USB Device Interface Class

          ===>Descriptor Hex Dump<===
bLength:                           0x05
bDescriptorType:                   0x24
05 24 00 10 01
  -> This is a Communications (CDC Control) USB Device Interface Class

          ===>Descriptor Hex Dump<===
bLength:                           0x04
bDescriptorType:                   0x24
04 24 02 02
  -> This is a Communications (CDC Control) USB Device Interface Class

          ===>Descriptor Hex Dump<===
bLength:                           0x05
bDescriptorType:                   0x24
05 24 06 00 01
  -> This is a Communications (CDC Control) USB Device Interface Class

          ===>Descriptor Hex Dump<===
bLength:                           0x05
bDescriptorType:                   0x24
05 24 01 00 01

          ===>Endpoint Descriptor<===
bLength:                           0x07
bDescriptorType:                   0x05
bEndpointAddress:                  0x81  -> Direction: IN - EndpointID: 1
bmAttributes:                      0x03  -> Interrupt Transfer Type
wMaxPacketSize:                  0x0008 = 0x08 bytes
bInterval:                         0xFA

          ===>Interface Descriptor<===
bLength:                           0x09
bDescriptorType:                   0x04
bInterfaceNumber:                  0x01
bAlternateSetting:                 0x00
bNumEndpoints:                     0x02
bInterfaceClass:                   0x0A  -> This is a CDC Data USB Device Interface Class
bInterfaceSubClass:                0x00
bInterfaceProtocol:                0x00
CAUTION:  This may be an invalid bInterfaceProtocol
iInterface:                        0x00

          ===>Endpoint Descriptor<===
bLength:                           0x07
bDescriptorType:                   0x05
bEndpointAddress:                  0x02  -> Direction: OUT - EndpointID: 2
bmAttributes:                      0x02  -> Bulk Transfer Type
wMaxPacketSize:                  0x0040 = 0x40 bytes
bInterval:                         0x01

          ===>Endpoint Descriptor<===
bLength:                           0x07
bDescriptorType:                   0x05
bEndpointAddress:                  0x82  -> Direction: IN - EndpointID: 2
bmAttributes:                      0x02  -> Bulk Transfer Type
wMaxPacketSize:                  0x0041 = 0x41 bytes
bInterval:                         0x01

_________________
Thanks,

NuWaveDC
Ttelmah
Guest







PostPosted: Sat Mar 07, 2009 3:56 am     Reply with quote

The key thing on Vista, with the CCS supplied file, is to copy it into a directory without any other .inf fles present, and install it from there. For some reason, though Vista 'sees' the Vista file, if the older XP one is present, it always installs this, which then won't work...

Is your device bus powered or not?. Your enumeration shows it as being bus powered, but with a maximum power allowed of 0mA. The CCS file, is normally setup to allow 100mA, and depending on your USB chipset, if the device is drawing power, Windows may refuse to start it with yor current settings.

Best Wishes
PICoHolic



Joined: 04 Jan 2005
Posts: 224

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PostPosted: Mon Mar 09, 2009 3:40 am     Reply with quote

I had the same problem but with USB bulk transfer.

I had to fix these values to 64 and it worked:

Code:

#define USB_EP1_TX_SIZE    64   //size to allocate for the tx endpoint 1 buffer
#define USB_EP1_RX_SIZE    64   //size to allocate for the rx endpoint 1 buffer


Good Luck
Guest








PostPosted: Mon Mar 09, 2009 6:34 am     Reply with quote

Thanks alot for the replies to my post.

Our device is self powered, so there is no power draw.

I tried without avail:
Code:
#define USB_EP1_TX_SIZE    64   //size to allocate for the tx endpoint 1 buffer
#define USB_EP1_RX_SIZE    64   //size to allocate for the rx endpoint 1 buffer


I will try reinstalling the driver and making sure that the correct one is used by vista.

I cant tell you how much I appreciate the the help. I have a flat spot on my head from banging it against the wall on this problem...LOL
nuwavedc



Joined: 06 Feb 2008
Posts: 17

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Still have error code 10. This device Cannot Start.
PostPosted: Mon Mar 09, 2009 7:00 am     Reply with quote

Sorry, forgot to login in in my last post (guest).

Still have error code 10. This device Cannot Start.

What other information can I post that would be helpful for troubleshooting this? Has anyone been able to use the CCS CDC code under Vista? This is known good hardware works on all other PCS here and the USB port is known good too. Besides the enumeration is not garbled.

Here is the vista enumeration:
Code:
---===>Device Information<===---
English product name: "CyberQ "

ConnectionStatus:                 
Current Config Value:              0x00  -> Device Bus Speed: Full
Device Address:                    0x01
Open Pipes:                           0
*!*ERROR:  No open pipes!

          ===>Device Descriptor<===
bLength:                           0x12
bDescriptorType:                   0x01
bcdUSB:                          0x0110
bDeviceClass:                      0x02  -> This is a Communication Device
bDeviceSubClass:                   0x00
bDeviceProtocol:                   0x00
bMaxPacketSize0:                   0x40 = (64) Bytes
idVendor:                        0x04D8idProduct:                       0x000A
bcdDevice:                       0x0100
iManufacturer:                     0x01
     English (United States)  "BBQ"
iProduct:                          0x02
     English (United States)  "CyberQ "
iSerialNumber:                     0x00
bNumConfigurations:                0x01

          ===>Configuration Descriptor<===
bLength:                           0x09
bDescriptorType:                   0x02
wTotalLength:                    0x0043  -> Validated
bNumInterfaces:                    0x02
bConfigurationValue:               0x01
iConfiguration:                    0x00
bmAttributes:                      0xC0  -> Bus Powered
MaxPower:                          0x00 =   0 mA

          ===>Interface Descriptor<===
bLength:                           0x09
bDescriptorType:                   0x04
bInterfaceNumber:                  0x00
bAlternateSetting:                 0x00
bNumEndpoints:                     0x01
bInterfaceClass:                   0x02  -> This is Communications (CDC Control) USB Device Interface Class
bInterfaceSubClass:                0x02
bInterfaceProtocol:                0x01
CAUTION:  This may be an invalid bInterfaceProtocol
iInterface:                        0x00
  -> This is a Communications (CDC Control) USB Device Interface Class

          ===>Descriptor Hex Dump<===
bLength:                           0x05
bDescriptorType:                   0x24
05 24 00 10 01
  -> This is a Communications (CDC Control) USB Device Interface Class

          ===>Descriptor Hex Dump<===
bLength:                           0x04
bDescriptorType:                   0x24
04 24 02 02
  -> This is a Communications (CDC Control) USB Device Interface Class

          ===>Descriptor Hex Dump<===
bLength:                           0x05
bDescriptorType:                   0x24
05 24 06 00 01
  -> This is a Communications (CDC Control) USB Device Interface Class

          ===>Descriptor Hex Dump<===
bLength:                           0x05
bDescriptorType:                   0x24
05 24 01 00 01

          ===>Endpoint Descriptor<===
bLength:                           0x07
bDescriptorType:                   0x05
bEndpointAddress:                  0x81  -> Direction: IN - EndpointID: 1
bmAttributes:                      0x03  -> Interrupt Transfer Type
wMaxPacketSize:                  0x0008 = 0x08 bytes
bInterval:                         0xFA

          ===>Interface Descriptor<===
bLength:                           0x09
bDescriptorType:                   0x04
bInterfaceNumber:                  0x01
bAlternateSetting:                 0x00
bNumEndpoints:                     0x02
bInterfaceClass:                   0x0A  -> This is a CDC Data USB Device Interface Class
bInterfaceSubClass:                0x00
bInterfaceProtocol:                0x00
CAUTION:  This may be an invalid bInterfaceProtocol
iInterface:                        0x00

          ===>Endpoint Descriptor<===
bLength:                           0x07
bDescriptorType:                   0x05
bEndpointAddress:                  0x02  -> Direction: OUT - EndpointID: 2
bmAttributes:                      0x02  -> Bulk Transfer Type
wMaxPacketSize:                  0x0040 = 0x40 bytes
bInterval:                         0x01

          ===>Endpoint Descriptor<===
bLength:                           0x07
bDescriptorType:                   0x05
bEndpointAddress:                  0x82  -> Direction: IN - EndpointID: 2
bmAttributes:                      0x02  -> Bulk Transfer Type
wMaxPacketSize:                  0x0041 = 0x41 bytes
bInterval:                         0x01

_________________
Thanks,

NuWaveDC
Guest








PostPosted: Tue Mar 10, 2009 9:35 am     Reply with quote

Still looking for a solution on this & Darren at CCS support is looking into it too.

Odd thing is that I get the same issue with hubs, certain wireless hubs, except for one type, which is a wireless dlink hub (it works on that w/Vista), but that has a software layer that changes the enumeration and comms.

This is all just a Vista problem. Everything I connect to with XP works fine on all of our pcs... strange
nuwavedc



Joined: 06 Feb 2008
Posts: 17

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PostPosted: Fri Mar 27, 2009 12:52 pm     Reply with quote

Still getting error code 10. Now posting enumeration code looking for advice:

Code:

#IFNDEF __USB_DESCRIPTORS__
#DEFINE __USB_DESCRIPTORS__

#include "usb.h"


//////////////////////////////////////////////////////////////////
///
///   start config descriptor
///   right now we only support one configuration descriptor.
///   the config, interface, class, and endpoint goes into this array.
///
//////////////////////////////////////////////////////////////////

   #DEFINE USB_TOTAL_CONFIG_LEN      67  //config+interface+class+endpoint+endpoint (2 endpoints)

   const char USB_CONFIG_DESC[] = {
   //IN ORDER TO COMPLY WITH WINDOWS HOSTS, THE ORDER OF THIS ARRAY MUST BE:
      //    config(s)
      //    interface(s)
      //    class(es)
      //    endpoint(s)

   //config_descriptor for config index 1
         USB_DESC_CONFIG_LEN, //length of descriptor size          ==0
         USB_DESC_CONFIG_TYPE, //constant CONFIGURATION (CONFIGURATION 0x02)     ==1
         USB_TOTAL_CONFIG_LEN,0, //size of all data returned for this config      ==2,3
         2, //number of interfaces this device supports       ==4
         0x01, //identifier for this configuration.  (IF we had more than one configurations)      ==5
         0x00, //index of string descriptor for this configuration      ==6
         0xC0, //bit 6=1 if self powered, bit 5=1 if supports remote wakeup (we don't), bits 0-4 unused and bit7=1         ==7
         0x01, //maximum bus power required (maximum milliamperes/2)  (0x00 = 0mA)  ==8

   //interface descriptor 0 (comm class interface)
         USB_DESC_INTERFACE_LEN, //length of descriptor      =9
         USB_DESC_INTERFACE_TYPE, //constant INTERFACE (INTERFACE 0x04)       =10
         0x00, //number defining this interface (IF we had more than one interface)    ==11
         0x00, //alternate setting     ==12
         1, //number of endpoints   ==13
         0x02, //class code, 02 = Comm Interface Class     ==14
         0x02, //subclass code, 2 = Abstract     ==15
         0x01, //protocol code, 1 = v.25ter      ==16
         0x00, //index of string descriptor for interface      ==17

   //class descriptor [functional header]
         5, //length of descriptor    ==18
         0x24, //dscriptor type (0x24 == )      ==19
         0, //sub type (0=functional header) ==20
         0x10,0x01, //      ==21,22 //cdc version

   //class descriptor [acm header]
         4, //length of descriptor    ==23
         0x24, //dscriptor type (0x24 == )      ==24
         2, //sub type (2=ACM)   ==25
         2, //capabilities    ==26  //we support Set_Line_Coding, Set_Control_Line_State, Get_Line_Coding, and the notification Serial_State.

   //class descriptor [union header]
         5, //length of descriptor    ==27
         0x24, //dscriptor type (0x24 == )      ==28
         6, //sub type (6=union)    ==29
         0, //master intf     ==30  //The interface number of the Communication or Dat a Cl [spam] interface, designated as the masteror controlling interface for the union.
         1, //save intf0      ==31  //Interface number of first slave or associated interface in the union. *

   //class descriptor [call mgmt header]
         5, //length of descriptor    ==32
         0x24, //dscriptor type (0x24 == )      ==33
         1, //sub type (1=call mgmt)   ==34
         0, //capabilities          ==35  //device does not handle call management itself
         1, //data interface        ==36  //interface number of data class interface

   //endpoint descriptor
         USB_DESC_ENDPOINT_LEN, //length of descriptor                   ==37
         USB_DESC_ENDPOINT_TYPE, //constant ENDPOINT (ENDPOINT 0x05)          ==38
         USB_CDC_COMM_IN_ENDPOINT | 0x80, //endpoint number and direction
         0x03, //transfer type supported (0x03 is interrupt)         ==40
         USB_CDC_COMM_IN_SIZE,0x00, //maximum packet size supported                  ==41,42
         250,  //polling interval, in ms.  (cant be smaller than 10)      ==43

   //interface descriptor 1 (data class interface)
         USB_DESC_INTERFACE_LEN, //length of descriptor      =44
         USB_DESC_INTERFACE_TYPE, //constant INTERFACE (INTERFACE 0x04)       =45
         0x01, //number defining this interface (IF we had more than one interface)    ==46
         0x00, //alternate setting     ==47
         2, //number of endpoints   ==48
         0x0A, //class code, 0A = Data Interface Class     ==49
         0x00, //subclass code      ==50
         0x00, //protocol code      ==51
         0x00, //index of string descriptor for interface      ==52

   //endpoint descriptor
         USB_DESC_ENDPOINT_LEN, //length of descriptor                   ==60
         USB_DESC_ENDPOINT_TYPE, //constant ENDPOINT (ENDPOINT 0x05)          ==61
         USB_CDC_DATA_OUT_ENDPOINT, //endpoint number and direction (0x02 = EP2 OUT)       ==62
         0x02, //transfer type supported (0x02 is bulk)         ==63
//         make8(USB_CDC_DATA_OUT_SIZE,0),make8(USB_CDC_DATA_OUT_SIZE,1), //maximum packet size supported                  ==64, 65
         USB_CDC_DATA_OUT_SIZE & 0xFF, (USB_CDC_DATA_OUT_SIZE >> 8) & 0xFF, //maximum packet size supported                  ==64, 65
         1,  //polling interval, in ms.

   //endpoint descriptor
         USB_DESC_ENDPOINT_LEN, //length of descriptor                   ==53
         USB_DESC_ENDPOINT_TYPE, //constant ENDPOINT (ENDPOINT 0x05)          ==54
         USB_CDC_DATA_IN_ENDPOINT | 0x80, //endpoint number and direction (0x82 = EP2 IN)       ==55
         0x02, //transfer type supported (0x02 is bulk)         ==56
//         make8(USB_CDC_DATA_IN_SIZE,0),make8(USB_CDC_DATA_IN_SIZE,1), //maximum packet size supported                  ==57, 58
         (USB_CDC_DATA_IN_SIZE+1) & 0xFF, ((USB_CDC_DATA_IN_SIZE+1) >> 8) & 0xFF, //maximum packet size supported                  ==64, 65
         1,  //polling interval, in ms.
   };

   //****** BEGIN CONFIG DESCRIPTOR LOOKUP TABLES ********
   //since we can't make pointers to constants in certain pic16s, this is an offset table to find
   //  a specific descriptor in the above table.

   //the maximum number of interfaces seen on any config
   //for example, if config 1 has 1 interface and config 2 has 2 interfaces you must define this as 2
   #define USB_MAX_NUM_INTERFACES   2

   //define how many interfaces there are per config.  [0] is the first config, etc.
   const char USB_NUM_INTERFACES[USB_NUM_CONFIGURATIONS]={2};

   //define where to find class descriptors
   //first dimension is the config number
   //second dimension specifies which interface
   //last dimension specifies which class in this interface to get, but most will only have 1 class per interface
   //if a class descriptor is not valid, set the value to 0xFFFF
   const int8 USB_CLASS_DESCRIPTORS[USB_NUM_CONFIGURATIONS][USB_MAX_NUM_INTERFACES][4]=
   {
   //config 1
      //interface 0
         //class 1-4
         18,23,27,32,
      //interface 1
         //no classes for this interface
         0xFF,0xFF,0xFF,0xFF
   };

   #if (sizeof(USB_CONFIG_DESC) != USB_TOTAL_CONFIG_LEN)
      #error USB_TOTAL_CONFIG_LEN not defined correctly
   #endif


//////////////////////////////////////////////////////////////////
///
///   start device descriptors
///
//////////////////////////////////////////////////////////////////

   const char USB_DEVICE_DESC[USB_DESC_DEVICE_LEN] ={
      //starts of with device configuration. only one possible
         USB_DESC_DEVICE_LEN, //the length of this report   ==0
         0x01, //the constant DEVICE (DEVICE 0x01)  ==1
         0x10,0x01, //usb version in bcd  ==2,3
         0x02, //class code. 0x02=Communication Device Class ==4
         0x00, //subclass code ==5
         0x00, //protocol code ==6
         USB_MAX_EP0_PACKET_LENGTH, //max packet size for endpoint 0. (SLOW SPEED SPECIFIES 8) ==7
         0xD8,0x04, //vendor id (0x04D8 is Microchip)  ==8,9
         0x33,0x00, //product id   ==10,11 was   DCCHANGE 0x33,0x00,   microchips digitally signed 0x0A,0x00,
         0x00,0x01, //device release number  ==12,13
         0x01, //index of string description of manufacturer. therefore we point to string_1 array (see below)  ==14
         0x02, //index of string descriptor of the product  ==15
         0x00, //index of string descriptor of serial number  ==16
         USB_NUM_CONFIGURATIONS  //number of possible configurations  ==17
   };


//////////////////////////////////////////////////////////////////
///
///   start string descriptors
///   String 0 is a special language string, and must be defined.  People in U.S.A. can leave this alone.
///
///   You must define the length else get_next_string_character() will not see the string
///   Current code only supports 10 strings (0 thru 9)
///
//////////////////////////////////////////////////////////////////

//the offset of the starting location of each string.  offset[0] is the start of string 0, offset[1] is the start of string 1, etc.
char USB_STRING_DESC_OFFSET[]={0,4,12};

char const USB_STRING_DESC[]={
   //string 0
         4, //length of string index
         USB_DESC_STRING_TYPE, //descriptor type 0x03 (STRING)
         0x09,0x04,   //Microsoft Defined for US-English
   //string 1
         8, //length of string index
         USB_DESC_STRING_TYPE, //descriptor type 0x03 (STRING)
         'S',0,
         'e',0,
         'r',0,
   //string 2
         16, //length of string index
         USB_DESC_STRING_TYPE, //descriptor type 0x03 (STRING)
         'C',0,
         'o',0,
         'm',0,
         'm',0,
         's',0,
         ' ',0,
         ' ',0
};

#ENDIF

As always, any assistance is appreciated very much
_________________
Thanks,

NuWaveDC
JanK
Guest







PostPosted: Wed Jul 01, 2009 8:32 am     Reply with quote

Is this still open or has someone already found a solution? We run into the same kind of problems with our implementation. It works under XP but on Vista, after (re-)installing the cdc_NTXPVista.inf we don't get it to work.

Jan
Guest








PostPosted: Mon Jul 06, 2009 5:27 am     Reply with quote

Contact CCS tech support. The CDC code had alot of fixes implemented that fixed this issue.

Thanks,

Damian
Guest








PostPosted: Sat Mar 06, 2010 7:41 am     Reply with quote

hello , i have the same problem , there is some find the solution

Thank you!
chilense



Joined: 11 May 2010
Posts: 3

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PostPosted: Tue Sep 28, 2010 9:29 pm     Reply with quote

Hey guys, i'm having the same problem in windows XP SP2(32 bits).
I tried the same hardware in another laptop with the same OS and it worked ok.
Does anybody have a hint on how to solve this?
I'm starting to believe there's some trouble with the laptop hardware.
krlosjcc



Joined: 30 Sep 2010
Posts: 3

View user's profile Send private message

complete example
PostPosted: Fri Oct 01, 2010 8:53 pm     Reply with quote

I'm trying to connect a 4550 to my laptop, can anyone post a complete example with code and external circuitry of the 4550 pls
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