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CCS Forum Policy and Guidelines

 
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CCS Forum Policy and Guidelines
PostPosted: Mon Mar 06, 2006 7:37 pm     Reply with quote

CCS Forum Policy and Guidelines


1. This forum is not an official support forum

This forum represents a user exchange, where users can get together and discuss the CCS C Compilers. It is not an official support forum.

Please do not post bug reports to this forum expecting a response from CCS and please do not post bug reports expecting CCS to see your bug report and act upon it. Bug reports must be sent through the ways detailed on the support page for a guaranteed response.

If you sent an email to technical support and you are not getting a response then send your email again. If you sent an email to technical support and they said it's not a compiler bug then verify it is a compiler bug and email technical support more details.

You can post your bug report to either ask for other people's opinion on if it's your bug or a compiler bug, or to warn other users of a bug you have run across.

CCS employees who do read the user exchange do so out of their own free time and cannot guarantee to report each bug or complaint posted on this forum. Any statements made by CCS employees to this forum are opinions of the said poster, and do not represent an official statement from CCS.

2. Do not send technical support questions to the CCS user via Private Messages

This forum software allows you to leave private messages to users on the forum. One of the users on this board is "CCS", which is of course the official CCS user login. Do not send technical support questions to this user because this user does not regularly log on to read the private messages. Send official technical support requests though the official means supplied on CCS Technical Support Request webpage.


3. Before posting a question, look for the answer first

You will be surprised to know how often certain questions get asked over and over again. Before posting a question either search the forum for your question, or look at the frequently asked questions (FAQ) page for your answer. You will also find the Commonly Asked Questions and Answers in the back of your CCS PICC reference manual.


4. When asking for help, please give as much relevant information as you can.

Here is the kind of information that people will find useful:
    Version of your compiler
    Target PIC Microcontroller (PIC16F877, 18F452, etc)
    Standard Run Mode or Debug Mode
    Target voltage (5V, 3.3V, etc)
    Target oscillator speed, type (20Mhz, RC, Strip Cut, etc)
    Any relevant C or ASM source code


Realize that many people on this forum provide their help and expertise in their own free time, so please help them to help you.


5. When posting source code, please use the Code feature of the message board.

Due to the way HTML formats characters, especially new lines and blank spaces, posting source code on a web page can look ugly. To post source code that retains it's proper format please use the Code feature of the message board system. You will see the Code feature as an option button above the text field where you enter your message.

Here is an example of the Code feature:

Code:
void main(void) {
  int i;
  do {
     i--;
  } while (i);
}



6. Stay on topic

This forum's sole purpose is to help people with programming Microchip's in CCS PIC C. Also, generally any discussion about Microchip's, firmware designing and electronic components in embedded systems is considered on topic.


7. No vulgarity

Please keep the conversation civil and respectful.


8. No spamming or solicitation

No spamming or solicitation of your services and products for sale. Likewise, no spamming or solicitation of employees looking for employers or people searching for products.


9. No pirating

No discussions or attempts to illegally acquire or distribute works (software, manuals, books, etc) that you are not legally allowed to acquire or distribute. This includes asking for or making available commercial software, or trying to distribute a copywritten book via a PDF.

This is not a request. Pirating is a crime.


10. Don't post the CCS example code or drivers, or ask for such code and drivers.

CCS examples and drivers that are included with the compiler are only available to licensed CCS users. If you are missing a driver or example that probably means your compiler is out of date, download or purchase the latest version. Please do NOT copy this code into the forums. You MAY #include such files in any libraries or examples that you wish to share.

This includes header files for devices (example 18f452.h). If you are missing this header file that means your compiler does not support it! Upgrade your compiler.

11. CCS retains the right to moderate the forum

Although we retain this right, we have rarely used it. To prevent moderation or deletion of your posts follow steps 6, 7, 8, 9 and 10 of this guideline.

The general rule is to follow common sense.
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